Last Updated: March 24, 2026

This Privacy Policy describes how Front Range Basements, a brand operated by Bedrock Growth Systems LLC ("we," "us," or "our"), collects, uses, and shares information through our website and services.

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1. Information We Collect

We may collect information from:

a) Business Users (Contractors)

• Name, company name, email address, phone number

• Service area, business details, and inquiry information

b) Consumers (Homeowners)

• Name, phone number, email address

• ZIP code or service location

• Information related to a home service request

c) Website Usage Information

• IP address

• Browser type

• Pages visited

• Date and time of visits

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2. How We Use Information

We use collected information to:

• Respond to inquiries

• Facilitate home service requests

• Connect consumers with local service providers

• Schedule or confirm appointments

• Communicate regarding services

• Improve our website and offerings

• Comply with legal obligations

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3. How We Share Information

a) Service Providers

Information you submit through our website may be shared with one or more independent local service providers to fulfill your request and contact you regarding your inquiry and related services. These service providers are independent businesses and are not employees or agents of Front Range Basements. We do not control and are not responsible for their actions, communications, or data practices.

b) Vendors and Tools

We may share information with third-party vendors that support our operations, including website hosting, scheduling, communications, and analytics.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as necessary to fulfill the specific home service request you have authorized.

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4. Communications & SMS Terms

a) General Contact Authorization By submitting information through our website and clicking "Get My Free Estimate," you authorize Front Range Basements and selected local contractors participating in your request (see Partner List) to contact you via phone and email to follow up on your estimate request and coordinate your free estimate.

b) SMS Program By checking the SMS consent checkbox on our form, you agree to receive automated informational and transactional text messages from Bedrock Growth Systems LLC DBA Front Range Basements and the specific service provider assigned to your request. You must be 18 years of age or older to participate in this SMS program.

Messages sent through this program include transactional and informational communications such as estimate request confirmations, appointment scheduling and coordination, follow-up communications regarding your request, opt-in notifications, and service updates related to your project. This program does not send promotional or marketing messages unrelated to your estimate request.

c) SMS Specific Terms

Opt-Out: Reply STOP to any message to unsubscribe from Front Range Basements texts at any time. You will receive one final confirmation message after opting out and will receive no further messages unless you re-initiate a request.

Assistance: Reply HELP to any message or contact us at [email protected] for assistance.

Rates & Frequency: Msg & data rates may apply. Message frequency varies based on your interaction with our services.

No Condition of Service: Consent to receive text messages is not a condition of receiving an estimate or any other service.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Age Requirement: You must be 18 years of age or older to use this SMS service.

d) Email You may opt out of email communications at any time by using the unsubscribe link in any email or by contacting us at [email protected].

e) Contractor Communications Once a contractor is assigned to your request they are responsible for their own communications and compliance with applicable laws. A STOP reply sent to a contractor applies only to that contractor's messages. To stop receiving messages from Front Range Basements specifically, reply STOP to any message from our number.

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5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

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6. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Opt out of certain communications

Requests may be submitted to: [email protected]

If you are a Colorado resident, the Colorado Privacy Act (CPA) grants you certain rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us using the email above with the subject line "Data Rights Request."

If we decline to take action on a data rights request, you may appeal our decision by contacting us at the same email with the subject line "Data Rights Appeal." If your appeal is denied, you may have the right to contact the Colorado Attorney General’s office to submit a complaint.

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7. Cookies, Tracking, and Third-Party Services

We use cookies, analytics tools, and third-party service providers to operate our website, measure performance, and deliver our services. These may include tools for website analytics, customer relationship management, SMS communication, and content delivery. SMS messages are sent through our registered A2P 10DLC messaging program via our SMS service provider. All SMS opt-in data and consent records are stored securely and are not shared with third parties for marketing purposes.

Specifically, we use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, device type, pages visited, and referring URLs. This data is transmitted to Google LLC and governed by their privacy policy at policies.google.com/privacy.

We also use third-party platforms to store contact information, send SMS messages, and manage leads submitted through our website. These providers process data on our behalf and are not authorized to use your information for their own independent marketing purposes.

You can control cookies through your browser settings. To opt out of Google Analytics specifically, visit tools.google.com/dlpage/gaoptout. To opt out of interest-based advertising, visit aboutads.info.

Data collected through these tools may be retained for up to 26 months. If you are a Colorado resident, you have the right to opt out of targeted advertising by contacting us at [email protected].

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8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. We use industry-standard encryption and secure, access-controlled platforms to protect personal information including mobile numbers and opt-in consent records.

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9. Children’s Information

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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11. Contact Us

Front Range Basements

A brand of Bedrock Growth Systems LLC

Email: [email protected]